SERVICE GUIDE
Frozen pipes
A practical response to cold-weather trouble
THE SITUATION
Take care around a suspected frozen line.
Very cold conditions can affect exposed water lines. A pipe may be frozen if water flow stops during a cold spell, but an inspection is needed to determine the cause.
What you might notice
- Little or no water from a fixture
- Frost on an accessible pipe
- A leak after a cold spell
A useful first step
Do not use an open flame to thaw a pipe. If a pipe has burst, shut off the main water supply if safe and seek professional help.
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