SERVICE GUIDE

Frozen pipes

A practical response to cold-weather trouble

THE SITUATION

Take care around a suspected frozen line.

Very cold conditions can affect exposed water lines. A pipe may be frozen if water flow stops during a cold spell, but an inspection is needed to determine the cause.

What you might notice

  • Little or no water from a fixture
  • Frost on an accessible pipe
  • A leak after a cold spell

A useful first step

Do not use an open flame to thaw a pipe. If a pipe has burst, shut off the main water supply if safe and seek professional help.

Work, pricing and availability on this demonstration website are illustrative and must be confirmed with a real business.

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